• Yes! Registered non-profit organizations, active military/veterans, and First Responders receive 10% off basic/clean booking or contract services.

  • Are valid IDs required to book services?

    Yes. For staff safety a valid photo ID is required for all residential services. If you are booking a service for an address other than yours, the resident or owner ID will also be required.

    All commercial services will require an official business name, address, main phone number, and name and title of the primary contact person.

  • No, you don’t have to be home. However, for the safety of staff and your furry friends we ask that pets are created or removed from the home if you will not be present – spicy kitties included.

    Trained service animals always welcome.

  • We proudly serve locations within a 15-mile radius of Baltimore, MD and Alexandria, VA.

    Requests beyond this service area may incur a small travel fee. Please contact us for details.

  • We accept the following methods:

    Secure online checkout, cash (exact amount only), cashier’s check, and money order. Personal checks not accepted

    Please note: Taxes and fees will apply for card transactions at checkout.

    All deposits must be paid online to secure your service slot.

  • One time service: once your service request has been reviewed and confirmed, an invoice will be sent to you and a small cancellation/no show deposit is required to secure your appointment.

    Residential services: $20 deposit

    Commercial/office services: $50 deposit

    Your deposit will be applied toward the total cost of your service.

    Full payment must be made by the end of service.

    The remaining balance may be paid using any of the approved payment methods on the day of service.

  • All invoices include QR codes and contact details for your preferred payment method.

    One time clean service: Billed same day, due same day.

    Contract services: Varies by frequency. Typically billed Friday morning, due no later than Monday at 5 PM or late fee applies.

    If a federal holiday falls on a Friday, you will be billed on Monday morning, due no later than Tuesday by 5 PM. If a federal holiday falls on a Monday, payment is due no later than 5 PM Tuesday.