• Yes! Active military, veterans, first responders & nurses receive 10% off all services!

  • Yes. For staff safety a valid photo ID is required for all residential services. If you are booking a service for an address other than yours, the service address resident or owner ID will also be required.

    All commercial services will require the name and title of the primary contact person, an official business name, address, and direct contact number.

  • No, you don’t have to be home. However, for staff safety and your furry friends we ask that pets are crated or removed from the home if you will not be present - spicy kitties included. If there is a designated off limits zone they will be kept in during service, please note this in detail.

    Trained service animals always welcome.

  • We proudly serve locations within a 15-mile radius of Baltimore, MD and Washington, D.C.

    Requests beyond this service area may incur a small travel fee. Please contact us for details.

  • We accept the following methods:

    • Secure online card checkout

    • Cash (exact amount only), cashier’s check, and money order. You will receive a carbon copy receipt in person and a paid invoice receipt via email.

    • ACH only available for contract services and one time services $250 or more. Returned transactions incur $125 late fee.

    Personal checks not accepted

    Please note: Taxes and fees will apply for card transactions at checkout.
    All deposits must be paid online to secure your service slot.

  • One time service: once your service request has been reviewed and confirmed, an invoice will be sent to you and a small cancellation/no show deposit is required to secure your appointment.

    Residential services: $20 deposit

    Commercial/office services: $50 deposit

    Your deposit will be applied toward the total cost of your service.

    The remaining balance can be paid using any of the approved payment methods on the day of service.

    Full payment must be made by the end of one time services or late fee applies.

  • One time clean service: Billed same day, due same day. Payment after 11:59 PM on the day of service incurs $50 late fee.

    Contract services: Varies by frequency. Weekly service billed Friday at 8 AM, due no later than Tuesday at 5 PM. Late payment incurs 20% late fee.

    If Friday is a federal holiday, invoices are sent Thursday morning, due no later than Tuesday by 5 PM.

    If Monday is a federal holiday, invoices are sent Friday morning, payment is due no later than Wednesday by 5 PM.